Shipping policy

We ship from Southern California. Most orders leave within 1–2 business days (Monday–Friday, excluding holidays). You will get a tracking number by email when the label is created.

Contiguous United States (48 states + DC)

  • Standard Shipping: $6.95 on orders under $75. Free on orders $75 and over. Delivery is typically 3–7 business days after we ship.
  • Expedited Shipping: $14.95. Delivery is typically 2–3 business days after we ship.

Alaska & Hawaii

  • Standard Shipping: $12.95 on orders under $100. Free on orders $100 and over. Delivery is typically 5–10 business days after we ship.
  • Expedited Shipping: $24.95. Delivery is typically 3–6 business days after we ship.

Delivery windows are estimates from the carrier, not guarantees. Weather, peak season, and remote addresses can add time. Rural Alaska may take longer than Honolulu or Anchorage.

How we ship

Standard orders usually go USPS Ground Advantage. Expedited orders usually go USPS Priority Mail. We may use another carrier if it is faster or more reliable for that address.

Where we ship

We currently ship to the United States only, including Alaska and Hawaii. We do not ship internationally or to U.S. territories at this time. We can ship to P.O. Boxes via USPS.

Address and delivery

Please double-check your shipping address at checkout. We are not responsible for packages sent to an address you entered incorrectly. If a package is returned to us as undeliverable, we can reship it after you pay the new shipping charge, or refund the merchandise minus the original shipping.

Lost or damaged packages

If tracking shows delivered but you did not receive it, wait 1–2 business days, then contact us with your order number. We will file a carrier claim when needed. If an item arrives damaged, email photos of the item and the packaging within 7 days of delivery and we will make it right.

Holidays and delays

Carrier and weather delays are outside our control. We will still pack and hand off your order as scheduled. Transit time does not include weekends or federal holidays.

Returns

Original shipping charges are not refunded unless we sent the wrong item, a damaged item, or a defective item. Full return rules are in our Return and Refund Policy.

Questions? Email us with your order number and we will help.