Refund policy

Returns & Exchanges
You have 30 days from delivery to request a return or exchange.

Items must be unworn, unwashed, unused, with tags attached, and in original packaging. We inspect every return. Items that show wear, odor, stains, washing, or missing tags will be sent back to you.

Exchanges: we will swap size or color when stock is available.
Refunds: issued to the original payment method after we receive and inspect the item. Original shipping is not refunded. If your order shipped free, the standard shipping rate is deducted from the refund.

You pay return shipping, unless we sent the wrong item, a damaged item, or a defective item. In those cases we email a prepaid label and refund shipping too.

Final sale (no returns or exchanges): underwear, socks, tights, swimwear, personalized items, and items marked Final Sale. Damaged or incorrect items are still covered.

Holiday orders placed November 1–December 24 may be returned through January 15.

Start a return from your order confirmation email or your account. Do not mail anything back until the return is approved.

You may request a cancellation any time before your order is fulfilled. After we purchase a shipping label or mark the order fulfilled, it follows our return policy instead.